Contact AI OS

Have a question about the platform, licensing, or partnerships? Ask our AI Helpdesk below — it answers instantly from our documentation and loops in our team whenever you need a human.

Ask the AI Helpdesk

The AI OS Helpdesk is an AI support concierge that resolves your question instantly from the AI OS Orchestration Lab documentation. Describe your problem below; if it can’t fully resolve it, your request is logged and our team follows up by email — Enterprise license holders receive priority response.

For security vulnerabilities, set the subject to “Security.” Never share passwords, API keys, or payment details here.

What We Can Help With

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Sales & Licensing

Business and Enterprise license inquiries, volume pricing, upgrades, and custom deployment quotes.

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Technical Support

Deployment help, API configuration, bug reports, platform troubleshooting, and feature requests.

Legal & Privacy

License agreements, terms of service, GDPR/CCPA inquiries, IP questions, security reports, and partnership contracts.

Support by Tier

Your support channel depends on your license:

Tier Support Channel Response Time
Community (Free) GitHub Issues Best effort
Business ($1,997) Priority email 24 hours (business days)
Enterprise ($4,997) Dedicated Slack + Priority ~4 hrs critical / ~8 hrs high

Frequently Asked Questions

How quickly will I get a response?

The AI Helpdesk on this page answers most questions instantly from our documentation. If your issue needs a person, it's logged for our team and we follow up by email. Enterprise license holders receive priority response via their dedicated Slack channel.

I'm having trouble deploying. Where do I start?

Start with the Deployment Guide. If you're still stuck, describe the error in the AI Helpdesk above — it can walk you through the fix or log it for the team.

Can I upgrade from Community to Business or Enterprise?

Yes. Visit the pricing page and purchase a license. Your existing data and configuration are preserved — commercial features activate immediately when you add your license key.

Can I brand my own AI OS instance?

Yes. Business ($1,997) and Enterprise ($4,997) licenses include self-instance theming, so you can put your own company name, logo, and colors on your private, self-hosted dashboard. Ask the AI Helpdesk above if you need help configuring your instance.

How do I report a security vulnerability?

Use the form above and set the subject to “Security.” Please do not open a public GitHub issue for vulnerabilities. Every report is logged and taken seriously.

Ready to get started?

66 AI agents across 10 departments, ready to deploy on your infrastructure.

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